Customer Vehicle Consultant

20 hours ago


Durham, North Carolina, United States Hendrick Automotive Group Full time
Job Summary: Customer Vehicle Consultant
We are seeking a highly motivated and detail-oriented Customer Vehicle Consultant to join our team at Hendrick Automotive Group. As a Customer Vehicle Consultant, you will be responsible for advising customers on necessary vehicle repairs and maintenance, scheduling appointments, and providing exceptional customer service. You will work closely with technicians to ensure accurate diagnoses and repairs, and maintain a clean and organized workspace.
About the Role:
This is an exciting opportunity to join our team as a Customer Vehicle Consultant, where you will have the chance to work with a variety of customers and vehicles. Your primary responsibility will be to advise customers on necessary repairs and maintenance, schedule appointments, and provide excellent customer service. To be successful in this role, you should have strong communication skills, attention to detail, and the ability to work effectively under pressure.
Responsibilities:
  • Advise customers on necessary vehicle repairs and maintenance
  • Schedule appointments with customers
  • Estimate costs for repairs and maintenance
  • Provide excellent customer service and support

Requirements:
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Previous experience in automotive service industry (1-3 years)
  • Valid driver's license
  • Intermediate skills in Microsoft Office products

Salary: $55,000 - $70,000 per year

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