Production Assurance and Development Engineer Role

1 week ago

Coral Springs, Florida, United States Synechron Full time

About Synechron

We are a global consulting firm that combines creativity and innovative technology to deliver industry-leading digital solutions.

Our progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms.

Through research and development initiatives in our FinLabs, we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications, and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams.

With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Job Description

We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident management, maintenance activities, and development processes.

The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with cross-functional teams.

Responsibilities:

  • Perform L2 and L3 support activities, including incident management and real-time communication to resolve issues swiftly.
  • Provide support for User Acceptance Testing (UAT) and oversee deployment processes.
  • Conduct application maintenance tasks, including code reviews to ensure quality and adherence to standards.
  • Disaster Recovery Planning and support to ensure business continuity.
  • Business Continuity Planning and support, ensuring minimal disruption during unforeseen events.
  • Maintain comprehensive application documentation for reference and compliance.
  • Manage release activities to facilitate smooth application updates and improvements.
  • Implement configuration management practices to maintain application integrity.
  • Review Business Requirements Documents (BRD) to ensure clarity and alignment with project goals.
  • Conduct impact analysis and high-level estimations for new features or changes.
  • Engage in architecture and database modeling to create efficient and scalable designs.
  • Develop high-level and low-level designs for new application features.
  • Oversee the build process, including code reviews and generating static performance reports.
  • Support User Acceptance Testing, ensuring that applications meet business needs and user expectations.
  • Assist in performance testing to identify and resolve bottlenecks.
  • Provide implementation support and post-implementation assistance to ensure successful deployment.
  • Maintain configuration management protocols to track application changes.
  • Document processes, findings, and reports to maintain transparency and facilitate knowledge sharing within the team.

Requirements:

You are:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience in application support, production assurance, and development activities.
  • Experience with Visionplus.
  • Strong knowledge of incident management processes and tools.
  • Proficiency in coding and application development practices.
  • Experience with database modeling and architecture design.
  • Familiarity with performance testing tools and methodologies.
  • Excellent analytical, troubleshooting, and communication skills.
  • Ability to work collaboratively in a team-oriented environment.

Additional Considerations

  • Certifications in ITIL, Agile, or relevant methodologies.
  • Experience with specific programming languages, tools, or technologies relevant to your organization.
  • Knowledge of disaster recovery and business continuity planning.

About Compensation

We offer a highly competitive compensation and benefits package, including a base salary range of $85,000-$95,000 per year, commensurate with experience and location.

A multinational organization with 58 offices in 21 countries and the possibility to work abroad.

Laptop and a mobile phone provided.

10 days of paid annual leave (plus sick leave and national holidays).

Maternity & Paternity leave plans.

A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).

Retirement savings plans.

A higher education certification policy.

Commuter benefits (varies by region).

Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

On-demand Udemy for Business for all Synechron employees with free access to more than 5,000 curated courses.

Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.

Cutting-edge projects at the world's leading tier-one banks, financial institutions, and insurance firms.

A flat and approachable organization.

A truly diverse, fun-loving, and global work culture.

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