Restaurant Operations Director

6 days ago


Hollywood, California, United States Unicorn Talent Group Full time
Job Summary

We are seeking a seasoned Front of House Manager to join our team at Unicorn Talent Group.

The successful candidate will be responsible for leading our front-of-house team, ensuring exceptional service standards, and contributing to the overall success of our restaurant.

Key Responsibilities:

  • Lead, motivate, and mentor the front-of-house staff to ensure a cohesive and high-performing team.
  • Oversee dining room operations, including reservation management, seating arrangements, and guest interactions.
  • Collaborate with kitchen and bar teams to ensure smooth communication and synchronization of service.
  • Monitor and maintain service quality, addressing any issues promptly to ensure guest satisfaction.
  • Manage inventory and supplies related to front-of-house operations.
  • Assist in developing and implementing training programs to enhance staff skills and knowledge.
  • Monitor compliance with health, safety, and sanitation standards.
  • Handle guest feedback and concerns, resolving issues with professionalism and diplomacy.
  • Contribute creative ideas to enhance the guest experience and drive revenue growth.

Requirements:

  • Proven experience as a Front of House Manager or in a similar leadership role in the hospitality industry.
  • Strong leadership and team management skills, with the ability to inspire and motivate staff.
  • Excellent communication and interpersonal abilities.
  • Proficient in reservation systems and point-of-sale software.
  • In-depth knowledge of guest service principles and practices.
  • Exceptional organizational skills and attention to detail.
  • Adaptability to fast-paced environments and changing demands.

Compensation and Benefits:

A competitive salary range of $55,000 - $65,000 per annum, depending on experience. Additionally, you will receive full-time benefits.



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