IT Pathway Director

1 month ago

Washington, United States University of the District of Columbia Full time
Job Summary

The University of the District of Columbia seeks a highly skilled and experienced IT Pathway Director to oversee the development, implementation, and evaluation of the University's IT Pathway.

Key Responsibilities
  • Lead the planning, management, and implementation of large complex IT industry recognized certification programs/courses.
  • Maintain expert professional knowledge of industry trends and marketplace issues.
  • Monitor and provide accurate information to students, employers, and partners regarding industry needs, demands, trends, etc.
  • Conduct ongoing research of national and local evidence-based and/or best practices in the IT training fields to ensure the program/training pathway meet the needs of all stakeholders within the local workforce system.
  • Ensure all routine semesterly planning and implementation activities are completed accurately and on-time.
  • Manage program/course scheduling, assign classrooms and facilities to maximize room utilization throughout the campus.
  • Supervise, train, and oversee performance of all pathway staff members.
  • Conduct reviews of the IT courses/programs' performance on a regular basis and as requested.
  • Ensure all pathway-specific and general community and employer partnership activities are conducted as specified in associated agreements and/or pending agreements.
  • Identify, engage, and spearhead new workforce education initiatives and programs to further and/or enhance the division's IT pathway.
  • Manage the operational budgeting activities for the IT Pathway, including annual spending plan, monthly monitoring, and reporting of basic budget expenditures and making recommendations for future budgetary changes to sustain and enhance the IT Pathway.
  • Prepare and provide appropriate information for annual budget development process.
  • Co-create student success and retention operations and processes by monitoring aggregate and dis-aggregated program data and consistently recommending programmatic improvements based on data-informed and/or data-driven decision-making activities.
  • Responsible for supervising, planning, assigning and directing work; appraising employee performance; rewarding and disciplining employees through HR policy/procedure; addressing complaints and resolving problems.
  • Ensure compliance with UDC policies and procedures to ensure proper administration of all pathway activities.
  • Recruits, evaluates, selects, and provides support and maintains communication with Instructors.
  • Serves on campus, college-wide, and community supported committees, as needed.
  • Serve as Lead on Pathways' employer advisory groups.
  • Directly addresses and resolves all student complaints, issues, and/or concerns and continuously engages in customer service improvement processes.
  • Implements university and district-wide directives and initiatives, as necessary.
  • Develops, monitors, and updates pathway specific standard operating procedures.
Requirements
  • Bachelor's degree in Information Technology or equivalent technical degree.
  • Five years working in the IT field as a project manager, supervisor, and/or IT trainer/educator.
  • Five or more years working in the IT field, preferably in an education/training environment.
  • Three (3) years operational and/or program/project management experience.
  • Three (3) years supervisory experience.

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