Senior Manager, Business Application Engineering Lead
4 weeks ago
At Podium, we're on a mission to empower local businesses with a comprehensive platform and AI-driven employees that convert leads into paying customers. Our AI-powered lead conversion and communication platform helps millions of workers every day to get more leads and make more money.
Our work has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. We believe in fostering a culture that thrives on hiring and developing exceptional talent, guided by our operating principles that serve as a compass for daily behavior and decision-making.
As the Sr. Manager of Business Applications Engineering, you'll play a critical role in shaping and executing our integration and custom development strategy to maximize the effectiveness of core internal systems like Marketo, Salesforce, and NetSuite. You'll also be responsible for the seamless integration and adoption of ancillary applications like Salesloft, Gong, and Snowflake.
Key Responsibilities- Applications Strategy Leadership: Oversee the design, development, and deployment of Salesforce solutions, ensuring robust and scalable architecture. Lead the development and execution of our applications development strategy, working closely with cross-functional teams to ensure seamless data flow and process automation within and between systems.
- Team Management: Manage and mentor a team of Salesforce and Integration Engineers, providing guidance on development best practices, creative problem-solving, project planning, and execution. Coach and train team members on new tools and development methodologies to ensure best-in-class work product is delivered for all workstreams.
- Architectural Vision: Shape the vision for internal applications architecture across the organization, ensuring it aligns with business objectives and growth plans. Create roadmaps and documentation for integration and custom development opportunities and key reliability initiatives.
- Stakeholder Engagement: Collaborate with internal stakeholders to understand their integration needs, gather requirements, and translate them into effective technical solutions. Present recommendations to executive management for strategic decision-making and investment.
- Vendor Management: Work with external vendors when necessary to create solutions that align with defined business logic, goals, and objectives. Provide recommendations for vendor selection based on thorough research and a documented product evaluation framework.
- Risk Assessment: Proactively identify potential risks and opportunities related to technical solutions, providing recommendations for strategic decision-making. Develop reliability measures and monitor/assess where improvements are needed.
- Process Improvement: Continuously analyze current workflows to identify areas for improvement in quality and efficiency, creating functional requirements templates to guide the execution of these improvements.
- A growth mindset and a desire to be directly involved in the success of Podium through your direct and cross-functional efforts.
- High adaptability in a fast-paced hyper-growth environment; able to thrive within ambiguity.
- Strong experience in designing and delivering Salesforce solutions, integrating Salesforce with other enterprise systems, and managing third-party vendors.
- 10+ years of experience in business applications engineering, with significant experience in Salesforce development and integration.
- At least 3+ years in a leadership role, managing teams of Salesforce engineers and integration engineers.
- Experience influencing senior leadership and setting expectations for major cross-functional initiatives.
- Ability to manage key relationships within the business, including senior leadership.
Podium is an equal opportunity employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.
We offer a range of benefits, including open and transparent culture, life insurance, long and short-term disability coverage, paid maternity and paternity leave, fertility benefits, generous vacation time, excellent medical, dental, and vision benefits, 401k Plan with competitive company matching, bi-annual swag drops, and a stellar HQ gym with local professional coaches and classes offered.
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