Global Security Systems Director

4 weeks ago

Sunnyvale CA, United States Securitas Security Services USA, Inc. Full time

Job Summary

We are seeking an experienced professional to lead and manage our security design and systems team.

The ideal candidate will work closely with our client, internal stakeholders, and global teams to ensure the effective delivery of security services and continuous improvement of security systems.

This role requires exceptional communication, leadership, and team-building skills to drive service excellence in accordance with program requirements.

Key Responsibilities

  • Lead and manage the security design and systems team, ensuring cohesive performance and client satisfaction.
  • Collaborate with clients and global teams to ensure the delivery of security services aligns with program objectives.
  • Track and analyze KPIs, client satisfaction, and program performance to drive improvements.
  • Ensure budget accountability and provide regular financial updates to the client.
  • Manage security services-related processes, procedures, and improvement initiatives.

Requirements

  • 3-5 years of management experience in the security industry.
  • Bachelor's degree or equivalent combination of education and experience in security operations, facility management, or a related field.
  • Strong leadership and team-building skills with a focus on fostering a high-performing environment.
  • Experience managing contractors and third-party vendors.
  • Proficiency in MS Office applications (Word, Excel, PowerPoint), Smartsheets, and Lenel systems.
  • Strong interpersonal skills with the ability to manage sensitive information discreetly.
  • Ability to travel domestically and internationally as needed, including occasional evening or weekend hours.
  • Experience with high-end security system installations.
  • Experience in a technical pre-sales or commissioning environment.
  • Demonstrated ability to lead transformational change in a security environment.

What We Offer

  • Medical, dental, vision, and Life insurance
  • 10 days' vacation accrued, 4 floating holidays, and 6 sick days

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our core values - Integrity, Vigilance, and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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