Sales Account Manager

3 weeks ago

Fort Lauderdale, Florida, United States Optum Full time

Optum Home & Community Care is part of the UnitedHealth Group family of businesses, creating a new integrated care model that addresses an individual's physical, mental, and social needs. This model helps patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We're connecting care to create a seamless health journey for patients across care settings. Our goal is to provide the best possible care for our patients.

The Sales Account Manager (SAM) is a field-based position responsible for enrolling Medicare beneficiaries residing in a skilled nursing facility into the UnitedHealthcare Institutional Special Needs Plan (ISNP).

Primary Responsibilities:

  • Utilize the national sales model to generate leads and enroll beneficiaries into the UnitedHealthcare Nursing Home plan
  • Develop and manage account-specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties)
  • Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan
  • Generate enrollments consistent with targets established for the territory
  • Document all activity to ensure compliance with Medicare Marketing Guidelines

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Appropriate state health insurance licensure within 90 days of hire date or the ability to obtain
  • Ability to maintain licensure and product certification based on policies and procedures
  • Experience meeting or exceeding sales goals
  • Sales experience in a B2C or B2B setting or experience working in a skilled nursing facility
  • Maintain a state driver's license or arrange for transportation in the field
  • Demonstrated account management skills (including planning, documentation, and measurement)
  • Demonstrated ability to work a variety of hours, early morning, evenings, and weekends, as required by various sales activities
  • Willing or ability to travel 90% throughout the designated local territory

Preferred Qualifications:

  • B2B and B2C experience
  • Use of a CRM or the ability to show technical skills

This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face-to-face contact with members or employees who will have access to confidential patient data and will require renewal every five years.

At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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