Luxury Guest Arrival Ambassador
5 days ago
**Company Overview:**
The Ritz-Carlton Ladies and Gentlemen are renowned for creating unforgettable experiences that stay with guests long after their stay. As a Luxury Guest Arrival Ambassador, you will be part of this esteemed team, empowered to deliver exceptional service and exceed guest expectations.
**Job Description:**
We are seeking a highly motivated and detail-oriented individual to join our team as a Luxury Guest Arrival Ambassador. This role is critical in ensuring that every guest's arrival and departure experience is memorable and unique. You will be responsible for processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. Whether it's processing transactions or providing personalized recommendations, you will make every interaction feel like an experience.
**Key Responsibilities:**
- Deliver exceptional service to guests, ensuring their arrival and departure experience is memorable and unique.
- Process operational needs, address guest requests, complete reports, and share local area highlights.
- Maintain a safe working environment, adhere to company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communication.
**Requirements:**
- High school diploma or equivalent.
- No related work experience required.
- No supervisory experience necessary.
- No license or certification required.
**Salary:** $55,000 - $65,000 per year, depending on location and experience.
**Location:** The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, USA 30642.
**About Us:** Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in empowering our employees to be creative, thoughtful, and compassionate. Join us in delivering exceptional experiences that exceed guest expectations.
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