Retail Sales Specialist

4 days ago


Irvine, California, United States OluKai-Kaenon-melin-Roark Full time
Job Overview

We are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Roark Revival in Irvine.

Key Responsibilities:
  • Provide exceptional customer service, ensuring every client has a personalized and memorable experience.
  • Become an expert on Roark's product lines, staying up-to-date on current fashion trends and competitor analysis.
  • Solve customer issues efficiently, maintaining a composed demeanor even in high-pressure situations.
  • Maintain the retail floor's cleanliness and visual appeal, adhering to store concepts and standards.
  • Develop sales strategies to exceed targets, both individually and brand-wide.
  • Manage inventory levels, ensuring the store remains well-stocked at all times.
  • Support and promote the Point-of-Sale process, operating Shopify with proficiency.
Requirements:
  • A minimum of one year of experience in sales and merchandising, preferably in retail goods.
  • PREFERRED: knowledge of action sports, climbing, camping activities, and a passion for the outdoors.
  • Proficiency in computer skills, including operating POS systems like Shopify.
  • Strong verbal and written communication skills, along with independent work ethic, time management, and organizational abilities.
  • A positive, outgoing attitude with high energy, sales focus, and entrepreneurial spirit.
  • Able to lift, carry, or move objects weighing up to 15 pounds when merchandising the sales floor and using ladders or stairs.
Compensation:
  • The hourly rate range for this position is $16.00 to $18.50, based on the experience you bring to the role.
  • We offer competitive pay and benefits, as well as opportunities for growth and development within our customer-focused culture.
Benefits:
  • Discounts on Roark Revival products


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