General Manager 5

15 hours ago


Bethlehem, Pennsylvania, United States Sodexo Full time
About the Role

Sodexo is seeking a highly skilled and experienced General Manager 5 to lead our Food and Nutrition Services team at two Lehigh Valley Hospital locations - Muhlenberg and Good Shepherd Rehabilitation. As a key member of our management team, you will be responsible for overseeing the daily operations of patient services, retail cafe, culinary, and catering, ensuring exceptional customer service and meeting client needs and goals.

Key Responsibilities
  • Implement and maintain Sodexo programs and practices to drive business growth and improve customer satisfaction
  • Ensure compliance with regulatory requirements, such as food and physical safety, and menu systems
  • Coordinate department functions and standards with other managers to achieve seamless operations
  • Develop and implement strategies to improve employee training and engagement, building a culture of collaboration and dedication
  • Manage department operations and financials, including on-site patient services and cafe, physician's dining, and catering services
Requirements
  • 5+ years of experience in a high-volume food operation, preferably in a healthcare environment
  • Strong financial and budget responsibility experience, with a proven track record of meeting and exceeding annual operating budgets
  • Excellent leadership and management skills, with the ability to motivate and inspire staff
  • Computer literacy to achieve and maintain competence in Sodexo programs
  • Stellar customer service skills, with a focus on delivering exceptional patient experiences
What We Offer

Sodexo offers a comprehensive benefits package, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, and health and wellness programs.


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