Airline Ground Support Lead
1 week ago
GAT Airline Ground Support is a leading provider of ground support equipment and services to the aviation industry. Our team is dedicated to delivering exceptional service and ensuring the safe and efficient operation of our clients' aircraft.
Salary:
$19.00 - $20.00 per hour
Job Description:
We are seeking a highly skilled Aviation Customer Service Manager to join our team. As a key member of our customer service department, you will be responsible for supervising all functions of our customer service operations, including auditing flight paperwork, conducting personnel evaluations, and coordinating with airline customers and local airport authorities. You will also be responsible for monitoring and reporting on the safe and efficient operation of our ground support equipment, as well as determining manpower requirements and ensuring disciplinary procedures are conducted in a fair and timely manner.
Required Skills and Qualifications:
To be successful in this role, you will need to have a strong understanding of airline customer service principles and practices, as well as experience in the airport ground handling business. You should also possess excellent communication and leadership skills, as well as the ability to navigate electronic devices and operate Microsoft Word and Excel. A proven track record in supervising a business unit and experience in operational planning and resource allocation are also essential. Additionally, you must be able to speak, read, and write fluently in English and have a valid driver's license.
Benefits:
We offer a competitive salary and benefits package, including medical insurance, paid time off, and opportunities for professional development and growth. We are an equal opportunity employer and welcome applications from diverse candidates.
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