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Shift Lead

1 month ago


Pembroke Park, Florida, United States Sud Stop Full time
About Sud Stop Car Wash

Sud Stop Car Wash is a leading provider of car wash services, committed to delivering exceptional customer experiences. We're seeking a skilled Shift Lead to join our team in Pembroke Park, FL.

Job Summary

The Shift Lead will be responsible for leading our customer service team, ensuring a safe, speedy, clean, and friendly experience for our customers. This role requires strong leadership skills, excellent communication, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Lead the customer service team to provide exceptional customer experiences
  • Ensure a safe and efficient work environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives
Requirements
  • High school diploma or equivalent education required
  • Strong leadership and communication skills
  • Experience in a customer service role, preferably in a car wash environment
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Bonus eligibility
  • Paid holidays, including three flexible holidays
  • Health, dental, vision, and life insurance
  • HSA/FSA plans
  • 401(k) plan with company match