Retail Store Event Planner

1 week ago


Springfield, Illinois, United States Michael's Inc Full time

**Event Coordination at Michaels Store**


  • Plan and Coordinate Events: Delight our guests with engaging experiences at our Michaels store. Plan, coordinate, and facilitate events such as children's birthday parties and craft classes to deliver a stress-free and fun experience.
  • Customer Experience: Deliver friendly customer service by helping customers shop, locate products, and find solutions. Provide fast and friendly checkout experiences, and educate customers on our Rewards program and Private Label Credit Cards.
  • Store Operations: Participate in truck unloads, merchandise duties, and maintain store recovery standards to deliver our Brand Promises. Cross train in Custom Framing selling and production.
  • Teamwork and Communication: Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. Demonstrate and instruct party participants in craft projects, perform face painting and other activities, and facilitate party add-ons such as goody bags and balloons.
  • Problem Solving and Adaptability: Adjust plans and events based on client feedback and needs. Create backup or emergency plans to be executed as needed, and ensure client satisfaction for scheduled events.
  • Cleanliness and Safety: Uphold our company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.


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