Homeless Family Support Specialist

7 days ago


Ashland, Massachusetts, United States FamilyAid Full time
Job Title: Homeless Family Support Specialist

At FamilyAid, a leading provider of solutions to family homelessness in America, we are committed to empowering parents and caregivers facing homelessness to secure and sustain housing and build solid foundations for their children's futures. Our mission is to provide essential services to homeless families and support the safe day-to-day operations of our centers.

Position Summary: We are seeking a Homeless Family Support Specialist to work with our team at the West Newton Family Navigation Center (WNFNC) Program Manager. As a key member of our team, you will ensure the comfort, safety, and adherence to our center's rules and regulations among homeless families temporarily living at the center. You will also provide essential services to families and support the rapid and successful transition of families to permanent, stable housing, ensuring their well-being and safety through a trauma-informed approach.

About You: To be successful in this role, you will need a High School diploma or equivalent, bilingual skills in English and Haitian Creole or Spanish, and previous human service experience, preferably residential, with a strong interest in working with homeless families. You must be able to ascend and descend stairs up to three or more sets and remain stationary for portions of the time. Additionally, you will need to have good judgment and adequate communication skills - both written and oral - as well as the ability to multi-task and effectively prioritize competing demands. Access to reliable transportation to the work location(s) is also required. CPR certification is preferred, but not necessary, as long as you are willing to become certified.

What We Offer: As a valued member of our team, you can expect a competitive salary, estimated at $42,000 per year, based on your qualifications and experience. This full-time position requires an onsite presence at the West Newton Family Navigation Center located at 1650 Washington Street, West Newton, MA. The role is classified as essential for weather emergencies and does not offer remote or hybrid work options. However, we are committed to providing a supportive and inclusive work environment that promotes work-life balance and employee satisfaction.

Benefits: At FamilyAid, we value our employees and strive to provide a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, and access to training and development opportunities.

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