Administrative Support Associate

1 week ago


Utica, Michigan, United States Ciena Healthcare Management, Inc. Full time
About Our Administrative Support Associate Role

Ciena Healthcare Management, Inc. is looking for an Administrative Support Associate to join our team. In this role, you will be responsible for managing front desk operations, handling phone calls, and providing administrative support to our staff. If you have strong communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Answer incoming calls and direct them to the appropriate staff member
  • Greet and direct visitors and family members
  • Maintain current patient listings to ensure effective call direction
  • Provide clerical support to the Administrator and other staff members as needed

Required Skills and Qualifications:

  • Minimum high school diploma or equivalent
  • Typing proficiency of 50-60 words per minute
  • Working knowledge of computer software applications used in job functions (word processing, graphics, databases, spreadsheets, etc.)
  • Able to project a professional image
  • Strong organizational and analytical skills; oral and written communication skills

Benefits:

  • Attractive benefits package including life insurance, 401K with matching funds, health insurance, AFLAC, employee discounts, tuition reimbursement, and more

About Ciena Healthcare Management, Inc.:

Ciena Healthcare Management, Inc. is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you.

Estimated Salary: $40,000 - $55,000 per year



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