Medical Operations Coordinator

5 days ago


Indianapolis, Indiana, United States Professional Management Enterprises Full time

**About Professional Management Enterprises:**

We are a dynamic organization seeking highly skilled professionals to support our medical management operations.

As a Medical Operations Coordinator, you will play a vital role in providing non-clinical support to our team, handling complex file reviews and inquiries from members and providers.

**Job Summary:**

This is a work-from-home opportunity with a competitive salary of $19.25/hour after training. You will be responsible for gathering clinical information, determining appropriate actions, and maintaining tracking databases.

**Key Responsibilities:**

  • Gather and review clinical information to determine the best course of action.
  • Maintain and update tracking databases to ensure accurate records.
  • Prepare reports and documents all actions taken.
  • Respond to requests, calls, or correspondence within scope.
  • Provide general program information to members and providers as requested.

**Requirements:**

  • A high school diploma and a minimum of 5 years of administrative and customer service experience.
  • Strong customer service and call center skills are essential.
  • Knowledge of managed care or Medicaid/Medicare concepts is strongly preferred.

**Benefits:**

  • Medical, dental, and vision insurance offered.
  • Supplemental insurance available.
  • 80 hours of PTO after 90 days.
  • 10 paid holidays.

**Location:** This is a remote opportunity, allowing you to work from home. **Language:** English



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