Seasonal Customer Service Representative

3 days ago


Vestal, New York, United States Kohl's Full time
Job Summary

Kohl's is a leading department store chain that offers a wide range of products. We are seeking a Seasonal Retail Sales Associate to join our team and provide excellent customer service.

Estimated Salary: $15-$21.65 per hourKey Responsibilities:
  1. Engage customers by greeting them and offering assistance with products and services.
  2. Accurately and efficiently execute point of sale and customer service standards based on company guidelines.
  3. Meet or exceed individual goals, such as credit and loyalty programs.
  4. Support inventory accuracy by completing point of sale and merchandise disposition practices correctly.
  5. Assist with training new hires on the service team, teaching process best practices and proper point of sale procedures.
  6. Participate in daily service processes, including register balancing, change orders, and replenishing supplies.
Requirements:
  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required; must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.
Benefits:
  • Work-life balance benefits, including PTO, vacation buy program, and parental leave.
  • Health and wellness benefits, including medical, dental, vision, and other short- and long-term disability programs.
  • Savings and retirement benefits, including 401(k) and flexible spending accounts.
  • Insurance programs, including life insurance and protection plans for you, your family, or pet.
  • Legal and adoption assistance benefits.


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