Member Service Representative

4 weeks ago


Appleton, Wisconsin, United States Prospera Credit Union Full time
Job Description

At Prospera Credit Union, we are seeking a highly skilled and dedicated Member Service Representative to join our dynamic team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities:
  • Member Service: Provide professional, friendly, and personalized service to our members, ensuring their needs are met and exceeded.
  • Transaction Processing: Accurately process a variety of financial transactions, including deposits, withdrawals, advances, and loan payments.
  • Product and Service Knowledge: Develop a strong understanding of our products and services, enabling you to provide informed guidance and recommendations to our members.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1 year of retail or cash handling experience preferred.
  • Skills: Excellent verbal communication skills, strong attention to detail, and ability to work independently and as part of a team.
What We Offer:
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional development and advancement within the organization.
  • Work-Life Balance: Flexible scheduling and a supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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