Program Supervisor

1 day ago


Pleasanton, California, United States Mental Health Assn of Alameda County Full time
Reentry Program Supervisor Job Description

Mental Health Association of Alameda County seeks a dedicated and compassionate Reentry Program Supervisor to oversee our Family Education and Resource Center (FERC) Reentry Program. The ideal candidate will have lived experience as a primary caregiver or direct family member of a loved one diagnosed with a mental health condition, navigating support systems and utilizing reentry assistance.


About the Role

The Reentry Program Supervisor is responsible for providing leadership, coordination, training, and support to Family Navigator staff, promoting the FERC Reentry Program, and educating family members, providers, and the general public on the reentry process. You will collaborate with other MHSA-funded reentry programs and community-based organizations, advocating for families and linking them to services that facilitate successful reintegration into their communities.


Responsibilities
  • Oversee and provide reentry support for families and their reentering loved ones
  • Train newly hired Family Navigators in advocacy and support for family clients and reentering loved ones
  • Lead Family Navigator staff in producing presentations on the reentry process, community resources, mental health supports, and family/caregiver self-care
  • Help remove obstacles to reentry by coordinating linkages, providing warm connections to services, and scheduling appointments to facilitate safe and successful landing in homes and communities
  • Represent the FERC Reentry Program at county and community meetings, advocating for reentry supports for family members and caregivers

Requirements
  • Lived experience as primary caregiver or direct family member of a loved one diagnosed with a mental health condition, navigating support systems and utilizing reentry assistance
  • Minimum 2 years of supervisory experience
  • Bachelor's Degree (additional experience may be substituted for degree requirement)
  • Demonstrated excellence in service-oriented communication and teamwork
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint

Preferred Qualifications
  • Experience working as a Family Navigator in reentry support and advocacy
  • Experience navigating the Alameda County Behavioral Health Care System and crisis support services
  • Experience working with underserved and diverse communities

Work Environment

We offer a competitive salary of $66,560 per year, eligible for a first pay increase after a successful 3-month introductory period. Our work location is 5776 Stoneridge Mall Rd., Pleasanton, CA 94588, with occasional evening and weekend work required. We are committed to creating an inclusive and accountable workplace where everyone has the opportunity to be successful.



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