Enterprise Client Manager

6 days ago


San Francisco, California, United States Writer Corporation Full time
Key Responsibilities
  • Develop expertise as an advisor of best practices in developing on-brand content at scale.
  • Meticulously project manage programs that will help customers drive adoption, business value, and renew usage of Writer.
  • Own the full customer renewal process, including forecasting, negotiating, and proposal creation.
Requirements

To succeed in this role, you'll need:

  • 7+ years in a CSM role focused on Fortune 50-100 accounts.
  • Experience managing and building relationships across multiple stakeholder levels, including C-Level.
  • An ability to make the complex simple and knowledge of editorial processes or working with Content Marketing, Technical Writing, or UX teams.
What We Offer

A competitive compensation package, company stock options, and 401k. Plus, generous PTO, medical, dental, and vision coverage for you and your family, and paid parental leave for all parents (12 weeks).



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