Medical Financial Advisor
5 days ago
**Job Title:** Medical Financial Advisor
About the Role:
We are seeking a highly skilled Medical Financial Advisor to join our team at Caprock Emergency, LLC. As a key member of our financial services department, you will play a critical role in providing exceptional patient care by helping them navigate their financial responsibilities.
Responsibilities:
- Financial Counseling: Serve as the primary point of contact for patients and families regarding financial assistance, insurance benefits, and billing inquiries.
- Patient Communication: Communicate with patients and their families in a professional, empathetic, and respectful manner to ensure a positive financial experience.
- Insurance Verification: Verify patient insurance coverage and hospital reimbursement to determine financial liability.
- Collections and Payments: Collect payments, set up payment arrangements, and create estimates to facilitate timely payments.
- Eligibility Assessment: Assess patient eligibility for government programs, financial assistance, and other options for managing high medical liabilities.
- Pre-authorization and Referrals: Assist with pre-authorization and referral requirements for outpatient services to ensure seamless care delivery.
- Dispute Resolution: Facilitate resolution of disputed billing issues through effective communication and negotiation with patients and providers.
Requirements:
- Education and Experience: High school graduate or equivalent, 3 years of healthcare experience, and demonstrated experience in credit, collection, and billing.
- Skills and Qualifications: Excellent communication, interpersonal, and problem-solving skills; ability to maintain confidentiality and handle sensitive information; basic computer skills and Microsoft Office proficiency.
- Certifications and Training: Knowledge of HIPAA, EMTALA, and other relevant laws and regulations; ability to obtain/maintain certifications as required.
Working Conditions:
This is a full-time position that requires regular attendance, flexibility, and adaptability to meet changing priorities and deadlines. The successful candidate must be able to work effectively in a fast-paced environment and maintain accurate records and reports.
Compensation:
The estimated salary range for this position is $55,000 - $65,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, retirement plan, paid time off, and opportunities for professional growth and development.
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