Mobile Equipment Technician for Medical Imaging Systems

7 days ago


Vacaville, California, United States Shimadzu Medical Systems USA Full time
About the Role

We are seeking a skilled Mobile Equipment Technician to join our team at Shimadzu Medical Systems USA. In this role, you will provide technical support for the maintenance and repair of medical imaging equipment in the field.

Job Summary

The successful candidate will be responsible for performing preventative maintenance, service, and repair on medical imaging products based on training and experience. This will include diagnosing and resolving networking problems, installing products, and providing excellent customer relationships through effective customer service.

Essential Duties & Responsibilities:
  • Perform preventative maintenance, service, and repair on medical imaging products based on training and experience.
  • Install products and lead or coordinate installation activities with required service personnel.
  • Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation, etc. in a timely manner.
  • Maintain excellent customer relationships through effective customer service, timely and efficient installations, service, and maintenance.
  • Daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications:

An Associate degree in Electronics Technology or a related discipline is required, plus at least five years' experience as an x-ray field service technician or engineer. Ability to read and understand electrical diagrams and schematics is a required. Ability to read and understand mechanical assembly instructions is required. Computer skills including Word, Excel and others that are pertinent to the position are required.

Compensation & Benefits:

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.



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