Medical Receptionist Coordinator
1 week ago
Optum Overview
As a leading healthcare company, Optum is dedicated to delivering innovative solutions that improve health outcomes and patient experiences. Our strategic partnership with Allina Health enables us to provide high-quality care to patients in need.
Salary: $43,000 - $63,000 per year (dependent on location and experience)
Job SummaryWe are seeking a highly skilled Medical Receptionist Coordinator to join our team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
- Provide exceptional customer service to patients and families.
- Collect demographic and insurance information, and enter data into electronic medical records.
- Verify insurance eligibility and benefits information for payers, and interpret results for complex billing situations.
- Obtain cost information and explain it to patients as needed.
- Screen and approve patients for financial assistance programs, and assist them with application processes.
The successful candidate will be responsible for:
- Assisting patients with completing registration forms and submitting requests to appropriate departments.
- Mentoring other staff members as needed.
- Providing technical direction and guidance to employees.
- Responding to questions and concerns from patients regarding financial assistance programs.
Key Responsibilities
The Medical Receptionist Coordinator will play a critical role in ensuring seamless patient experiences. Key responsibilities include:
- Greeting and welcoming patients in person.
- Directing patients to their appointments or procedures.
- Assisting in scheduling add-on appointments.
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and knowledge of electronic medical records.
- Strong attention to detail and organizational skills.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.
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