Medical Receptionist Coordinator

1 week ago


Hopkins, Minnesota, United States Optum Full time

Optum Overview
As a leading healthcare company, Optum is dedicated to delivering innovative solutions that improve health outcomes and patient experiences. Our strategic partnership with Allina Health enables us to provide high-quality care to patients in need.

Salary: $43,000 - $63,000 per year (dependent on location and experience)

Job Summary

We are seeking a highly skilled Medical Receptionist Coordinator to join our team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

  • Provide exceptional customer service to patients and families.
  • Collect demographic and insurance information, and enter data into electronic medical records.
  • Verify insurance eligibility and benefits information for payers, and interpret results for complex billing situations.
  • Obtain cost information and explain it to patients as needed.
  • Screen and approve patients for financial assistance programs, and assist them with application processes.

The successful candidate will be responsible for:

  • Assisting patients with completing registration forms and submitting requests to appropriate departments.
  • Mentoring other staff members as needed.
  • Providing technical direction and guidance to employees.
  • Responding to questions and concerns from patients regarding financial assistance programs.

Key Responsibilities

The Medical Receptionist Coordinator will play a critical role in ensuring seamless patient experiences. Key responsibilities include:

  • Greeting and welcoming patients in person.
  • Directing patients to their appointments or procedures.
  • Assisting in scheduling add-on appointments.

Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and knowledge of electronic medical records.
  • Strong attention to detail and organizational skills.

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.



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