Customer Service Representative
6 days ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Back to Health Physical Medicine in North Dallas.
This is a full-time position with an estimated salary of $17.00 per hour, offering a competitive compensation package, benefits, and opportunities for personal and professional growth within a mission-driven organization.
Key Responsibilities:
- Patient Interaction: Answer phones, schedule appointments, and greet patients warmly to ensure a professional and welcoming environment.
- Financial and Insurance Tasks: Accurately collect payments, verify insurance, and communicate benefits with clarity and transparency.
- Professional Communication: Responsibly manage incoming calls, texts, and emails, directing messages promptly to the appropriate team members.
- Preparation and Organization: Prepare daily fee slips and charts, and assist in setting up and closing down the clinic daily, ensuring all systems are in place and ready for seamless operations.
- Administrative Support: Perform organized administrative tasks to support clinic operations, including assisting patients with passive therapies.
Required Skills and Qualifications:
- Strong Organizational Skills: High attention to detail, dependable, and a steady approach to handling tasks in a fast-paced environment.
- Positive Attitude: Commitment to learning, genuine interest in supporting others in their health journey, proactive in taking initiative in identifying and resolving challenges.
- Qualifications: Prior experience in a healthcare or chiropractic office setting is preferred, or a positive experience with chiropractic care.
Benefits:
- A Structured Work Environment: Team-oriented, values strong relationships and dependability.
- Opportunities for Growth: Personal and professional development within a mission-driven organization.
- Holistic Approach to Health: A workplace dedicated to healing, well-being, and preventing unnecessary surgeries.
- Competitive Compensation: With a stable and supportive work culture.
Additional Requirements:We require a high school degree, and additional education (specialized training and/or college education) is not required. Ideal candidates would have a healthy appearance and be a health and fitness enthusiast.
Schedule:
- Monday - Thursday: 8:30am to 1:30pm and 2:30pm to 6:30pm
- Fridays: 8:30am to 1:30pm
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