Route Manager

4 weeks ago


Santa Maria, California, United States Culligan 16CA Full time
Job Description

Culligan seeks an experienced individual to act as a Route Manager, responsible for managing all route personnel and implementing policies to ensure efficient and effective customer service.

Responsibilities
  • Supervise daily operations for Route Drivers
  • Manage efficient routing of deliveries
  • Consistently administer company policies and procedures within the branch
  • Perform daily reviews of staff performance
  • Maintain performance standards for stops per day, and overall productivity
  • Coach and counsel employees and address performance issues in a timely manner
  • Respond promptly to all customer inquiries, including any negative customer situations
  • Adhere to and uphold all company safety guidelines and safe work practices
  • Track and schedule maintenance for vehicle fleet
Qualifications
  • 3-5 years of front-line supervisory or management experience
  • Water treatment experience or delivery background preferred
  • Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word
  • Valid drivers license with insurable driving record
  • Strong communication and customer service skills
  • Excellent coaching and development skills


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