Global Security Systems Manager

4 weeks ago

Sunnyvale, California, United States Securitas Security Services USA, Inc. Full time
Job Summary

We are seeking an experienced Manager, Global Security Design & Systems to lead and manage our security design and systems team.

The ideal candidate will work closely with our client, internal stakeholders, and global teams to ensure the effective delivery of security services and continuous improvement of security systems.

This role requires exceptional communication, leadership, and team-building skills to drive service excellence in accordance with program requirements.

Position is hybrid-based reporting to Sunnyvale, CA at least 3 days per week.

Key Responsibilities:
  • Lead and manage the security design and systems team, ensuring cohesive performance and client satisfaction.
  • Collaborate with clients and global teams to ensure the delivery of security services aligns with program objectives.
  • Track and analyze KPIs, client satisfaction, and program performance to drive improvements.
  • Ensure budget accountability and provide regular financial updates to the client.
  • Mentor and develop team members, fostering a high-performing and collaborative environment.
  • Manage security services-related processes, procedures, and improvement initiatives.
  • Provide clear and concise communications with both internal and external stakeholders.
  • Lead the creation and presentation of QBRs (Quarterly Business Reviews) on KPIs/SLA compliance.
  • Act as a key point of contact for addressing client concerns and program challenges.
Requirements:
  • 3-5 years of management experience in the security industry.
  • Bachelor's degree or equivalent combination of education and experience in security operations, facility management, or a related field.
  • Strong leadership and team-building skills with a focus on fostering a high-performing environment.
  • Experience managing contractors and third-party vendors.
  • Proficiency in MS Office applications (Word, Excel, PowerPoint), Smartsheets, and Lenel systems.
  • Strong interpersonal skills with the ability to manage sensitive information discreetly.
  • Ability to travel domestically and internationally as needed, including occasional evening or weekend hours.
Additional Qualifications:
  • Experience with high-end security system installations.
  • Experience in a technical pre-sales or commissioning environment.
  • Demonstrated ability to lead transformational change in a security environment.
Benefits:
  • Depending on experience, Securitas will offer a starting salary of $110K to $130k, in addition to a full benefit package that includes:
  • Medical, dental, vision, and Life insurance
  • 10 days' vacation accrued, 4 floating holidays, and 6 sick days.
  • 401k
  • Client benefits, including access to on-site restaurants, gym, and learning resources
  • Opportunity to work in a globally respected organization with a supportive team culture.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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