Behavioral Health Security Officer

3 days ago


Vero Beach, Florida, United States Cleveland Clinic Full time
About Us:
Cleveland Clinic Indian River Hospital prioritizes patient and employee safety, security, and well-being. Our growing organization values collaboration, compassion, and innovation in our caregiving approach.

As a Security Officer, you will join our team in creating a safe, therapeutic environment for patients, visitors, and staff. Your contributions will focus on engaging with patients, identifying risks, and implementing necessary interventions. This critical role supports our organizational mission and vision.

Key Responsibilities:
- Protect patients, visitors, caregivers, and hospital property
- Round in assigned areas and participate in safety rounds
- Engage with patients, identify at-risk patients, and provide necessary notifications
- Promote a safe, therapeutic environment
- Attend to escalating incidents and respond to patient threats of violence
- Identify issues and act to eliminate safety hazards
- Redirect and de-escalate patient situations
- Prevent aggressive behavior, seclusion, and restraint using the least restrictive methods
- Intervene in patient, visitor, and/or caregiver confrontations
- Assist caregivers with processing new admissions
- Complete incident documentation and training

Qualifications:
- Associate's degree and two years of customer service experience or a high school diploma/GED, two years of customer service experience, and two years of experience within a behavioral health, hospital, security, or related setting
- Class 'D' Security Office License from the Florida Department of Agriculture and Consumer Services (preferred)
- Experience working with mental health patients (preferred)
- Experience in a security/law enforcement role (preferred)

Benefits Include:
- Competitive salary range: $55,000 - $65,000 annually, based on experience and qualifications
- Comprehensive benefits package, including medical, dental, and vision insurance, and retirement plans
- Opportunities for professional growth and development, including tuition reimbursement and continuing education assistance
- Supportive work environment promoting a healthy work-life balance

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