Restaurant Operations Manager

7 days ago

Kalamazoo, Michigan, United States Qdoba Restaurants and Modern Market Eatery Full time

{"h1": "Assistant Restaurant Manager Job Description", "p": "As a key member of our restaurant management team, you will be responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. You will use discretion in daily management decisions with accountability for living the Qdoba brand values and helping the brand thrive. Your focus will be on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.", "ul": [{"li": "Monitor staffing levels and recruit employees to talent and job profiles"}, {"li": "Train, develop, coach, and evaluate employee performance, ensuring systems for training employees are fully implemented and followed"}, {"li": "Assign activities and tasks"}, {"li": "Identify and develop internal candidates for management and Team Leader positions"}, {"li": "Treat employees with respect and dignity and regularly recognize and reward employees"}, {"li": "Comply with all state and federal labor laws and regulations"}, {"li": "Manage daily activities to achieve excellence in restaurant operational performance"}, {"li": "Hold the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience"}, {"li": "Review practices and modify as needed to continuously improve the guest experience"}, {"li": "Interact with guests and the community, responding to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery"}, {"li": "Maintain brand image by ensuring restaurant cleanliness, maintenance, and excellent service"}, {"li": "Partner with the restaurant manager in using management information tools to analyze restaurant operational and financial performance"}, {"li": "Identify trends and implement action plans for improvement"}, {"li": "Focus efforts on developing long-term sales growth initiatives designed to drive profitable sales growth"}, {"li": "Consider cost/benefit impact of financial decisions and work to protect the brand"}, {"li": "Monitor costs and adherence to budget and restaurant goals"}], "p": "At Qdoba, we value the diversity and flavor our employees bring to the table. We take pride in carefully selecting talented people and mixing them together to discover amazing flavors. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.", "h2": "Benefits", "ul": [{"li": "Medical, Dental, Vision, & 401k for eligible employees"}, {"li": "PTO (including vacation, sick & holiday)"}, {"li": "Tuition reimbursement"}], "p": "Qdoba takes pride in creating a positive work environment through leadership, direction, training, and development. We are an equal opportunity employer and welcome applications from diverse candidates.", "p": "If you are a positive, burrito-loving, high performer and a born leader, then we want to talk to you. Apply today to join our team and discover the flavors of Qdoba"}

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