Customer Service Manager
6 days ago
Restaurant Depot LLC is seeking a highly skilled Customer Service Manager to join our sales team. As a key member of our staff, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring customer satisfaction.
Key Responsibilities:
- Provide timely and accurate information to customers regarding product availability, pricing, and promotions
- Process customer orders and changes in accordance with established department policies and procedures
- Investigate and resolve customer complaints in a timely and professional manner
- Collaborate with Field Marketing Representatives to meet and exceed customer service expectations
- Maintain up-to-date knowledge of products and customer satisfaction
Requirements:
- Bachelor's Degree or equivalent combination of education and experience in customer service
- Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures
- Effective communication and interpersonal skills to handle sensitive situations and documentation
- Strong commitment to company values and customer orientation
- Ability to calculate figures, discounts, interest, proportions, percentages, area, mass, and volume
Working Conditions:
The ideal candidate will work in a fast-paced office environment with occasional exposure to store areas where temperatures may be cool or cold.
Estimated Salary: $19.44 - $20.41 per hour.
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