Personal Injury Case Coordinator

7 days ago


Myrtle Beach, South Carolina, United States The Lovely Law Firm Injury Lawyers Full time

The Lovely Law Firm Injury Lawyers is a personal injury law firm based in South Carolina, serving clients across the state. With a vision to provide top-tier legal services, we strive to build a team-focused work environment while delivering exceptional results for our clients.

Company Overview

We are dedicated to making a positive impact on the communities we serve, and we believe in always doing the right thing for our clients, employees, and peers. Our firm was recently honored as the Small Business of the Year by the Myrtle Beach Area Chamber of Commerce.

Job Description

This position involves working on a dynamic caseload of pre-litigation personal injury cases, investigating facts, and preparing documents to assist attorneys by performing various support and administrative duties.

Key Responsibilities:
  • Client Service & Communication
    • Perform client interviews and insurance inquiries with attorney oversight.
    • Keep clients updated on the status of their cases and ensure they understand and approve of the actions being taken on their behalf.
    • Contact clients at a minimum of every thirty (30) days to update them, manage medical treatment, and check on property damage.
    • Meet KPI of 90% client contact.
    • Perform an initial telephone call within 24 hours of case assignment.
    • Schedule telephone calls for attorneys with associated case parties.
  • File Management/Demands/Settlements
    • Ensure all medical records and bills have been requested promptly.
    • Maintain document files.
    • Thoroughly document case activity in a software-based case management system.
    • Perform a variety of administrative and support activities as needed.
    • Prepare case files for demand department and meet monthly demand goals.
    • Seek liens and lien reductions under the guidance of the attorney.
    • Prepare Disbursement Statements as instructed by attorney.
  • Medical Management
    • Communicate directly with Marketing department and provide feedback.
    • Review all medical bills and records for completeness and accuracy.
    • Obtain information during 30-day client contact regarding treatment status, property damage status, lost wage status, and photos of injuries.
    • Locate providers and schedule medical appointments for treatment of injuries in a timely manner.
    • Read, review, and analyze medical records and billing.
  • Litigation
    • Draft petitions and initial discovery for attorney review and filing.
    • Generate pleadings as requested by attorney to move the case to trial.
    • Draft discovery responses with client assistance.
    • Schedule doctor conferences, depositions, mediations, etc., as requested.

Salary: $50,000 - $70,000 per year, depending on experience and qualifications. This position offers a competitive salary, excellent benefits package, and opportunities for professional growth and development.



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