Community Director

4 weeks ago


MD United States FirstService Residential Full time
Job Overview

As a Community Manager at FirstService Residential, you will provide strategic leadership and direction to the Board of Directors and community staff. This role oversees the entire operation, ensuring adherence to the mission and vision of the Board and community. You will be responsible for creating a single point of contact in the community, enhancing communication, and providing effective oversight of staff and operations.

Key Responsibilities
  • Develop and implement short-term and long-range plans to achieve Board objectives.
  • Review and recommend changes to organization structure, job descriptions, and functions.
  • Partner with public, private, and volunteer organizations to provide community services.
  • Support the activities of the Board sub-committees.
  • Stay up-to-date on community governing documents and provide recommendations for revisions.
  • Ensure seamless communication between the Board of Directors and committees.
  • Provide community leadership and guidance to address the needs and desires of homeowners.
  • Develop and implement the annual working budget, subject to Board approval.
  • Monitor and report on the monthly financial position of the association.
  • Provide leadership and support to Board meetings, including agenda preparation and written and oral reports.
  • Recruit, hire, train, and supervise community staff in accordance with the documented management plan.
  • Work closely with local emergency organizations to maintain established emergency and community evacuation plans.
  • Identify and develop programs to meet community needs, and implement improvements.
  • Attend and participate in professional group meetings to stay abreast of new trends and innovations in community management and programming.
  • Ensure on-site visibility throughout common areas and facilities.
  • Understand and comply with all agreements for corporate implementation.
  • Ensure adherence to master calendar, maintenance calendar, association budgets, and subsidy program.
  • Review corporation policies to ensure compliance with civil code, declaration, and other governing requirements.
  • Perform building inspections and prepare action plans for opportunities.
  • Ensure due diligence for the protection of client's funds, property, and assets.
  • Regular attendance and punctuality are essential.
Requirements
  • Bachelor's degree in business or a related field from an accredited college or university, and three years' experience in Property Operations, Hospitality, or Construction, or an equivalent combination of education and experience.
  • A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least four years responsible for a staff with a variety of expertise, background, and job assignments.
  • Management experience in a small or medium-sized organization, including responsibility for more than one functional department or division, is preferred.
  • Understanding of physical building management, Condominium law, financial planning, and laws affecting property management.
  • Valid Driver's License and State Mandated Vehicle Insurance.
  • Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent.
What We Offer

As a full-time exempt associate, you will be eligible for comprehensive benefits, including medical plans, dental, vision, and others. You will also be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required for training and company functions.

Compensation: $90,000 - $95,000 / annual



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