Public Service Coordinator

5 days ago


Tyler, Texas, United States UT Health Emergency Medical Services Full time
About UT Health Emergency Medical Services

We believe in putting people first and always striving to deliver exceptional care. As a full-time EMS 911 Operator, you'll be part of a team that's dedicated to making a difference in the lives of our patients.

Compensation and Benefits

Our competitive pay package includes:

  • A salary range of $45,000 - $60,000 per year, depending on experience

In addition to a comprehensive benefits package, including medical, vision, and dental insurance, as well as a 401(k) retirement plan with company match.

Job Description

As an EMS 911 Operator, you'll play a critical role in responding to emergency calls and providing vital support to our patients. Your responsibilities will include:

  • Receiving and processing emergency calls in a timely and efficient manner
  • Communicating effectively with citizens, medical professionals, and other stakeholders
  • Processing calls for service according to established protocols and quality standards
Requirements and Qualifications

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • The ability to type 30 words per minute with 90% accuracy

Prior experience with MPDS EMD protocols and skills to apply them over the telephone are preferred but not required.


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