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Pharmacy Technician

1 month ago

Macomb, Illinois, United States Kaiser Permanente Full time
Job Summary:

Under the supervision of a licensed pharmacist, this role performs general clerical and technical duties to maintain pharmacy services in accordance with departmental policies and standards, as well as state regulations. The successful candidate will work in concert with center administration to ensure effective delivery of pharmacy services.

Key Responsibilities:
  • Perform general clerical duties, including cash register operation, cash handling, member eligibility verification, bookkeeping, filing, and general supply maintenance.
  • Under the supervision of a registered pharmacist, perform technical duties, including entering prescription and allergy data into the computer, typing prescription labels, retrieving medication from shelves, counting and packaging medication, labeling medication, and retrieving refill request information from phone and automated systems.
  • Assist with inventory control, purchasing, pharmaceutical returns, return-to-stock, shelf cleanliness, product rotation, and maintenance.
  • Serve members in a friendly, courteous, and expedient manner, promoting member satisfaction and retention.
  • Work in conjunction with medical records and nursing staff to collect and disseminate prescription-related information.
  • Orient and instruct new pharmacy personnel regarding department policies and procedures, under the supervision of a supervisor or in conjunction with a supervisor's direction.
  • Participate in patient education programs as appropriate.
  • May have specific clinical pharmacy service responsibilities, such as patient enrollment in the service, telecommunication to patients and practitioners, written patient communication, laboratory data retrieval, processing reports, collecting data for quality improvement projects, maintaining a filing system, and handling administrative office activities.
  • Attend pharmacy education or training programs as appropriate.
Requirements:
  • Experience: One (1) year of dispensing technician experience.
  • Education: High School Diploma.
  • License, Certification, Registration: Pharmacy Technician License (Georgia), Pharmacy Technician Certificate.
  • Must maintain requirements of Continuing Education.
Preferred Qualifications:
  • Customer service aptitude demonstrated through Customer Service Assessment.