Hydronic Tankless Support Expert

1 week ago


Tempe, Arizona, United States Rinnai America Corporation Full time
About the Role

Rinnai America Corporation is seeking a highly skilled Technical Support Specialist to join our team.

This is a unique opportunity to work with a leading manufacturer of tankless water heating systems and contribute to creating a healthier way of living.

The successful candidate will be responsible for providing technical support for the service, installation, and troubleshooting of all Rinnai products, as well as ensuring the identification, documentation, and resolution of quality/performance issues.

Responsibilities

The key responsibilities of this role include:

  • Providing technical support via phone for customers and internal stakeholders.
  • Collaborating with cross-functional teams to resolve complex technical issues.
  • Maintaining accurate records of work orders, quality control reports, failure analysis, and other relevant documents.


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