Account Development Associate

4 weeks ago


Grand Rapids, Michigan, United States Trane Technologies Full time
Account Development Associate

We are seeking a highly motivated and customer-focused Account Development Associate to join our team at Trane Technologies. As a key member of our Residential Parts & Supply Store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Responsibilities:
  • Engage with customers to understand their needs and provide timely, quality solutions to their HVAC Parts & Supply needs.
  • Maintain current knowledge of Trane products, offerings, and promotions to partner with customers and grow sales.
  • Execute quotes and order management processes with high accuracy to expedite fulfillment and ensure customer satisfaction.
Qualifications:
  • GED or High School Diploma required.
  • Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • Minimum of 2 years of inside sales, retail, or related experience; HVAC sales knowledge and mechanical aptitude beneficial.
  • Proven experience in building customer relationships and maintaining professional customer service in challenging situations.

Salary: From $25/hour and up based on experience, with a monthly incentive plan. Disclaimer: This base salary range is based on US national averages and may vary based on seniority, merit, and geographic location.

We offer competitive compensation and comprehensive benefits, including health insurance, holistic wellness programs, and tuition assistance. We are an equal opportunity employer and welcome applications from all qualified candidates.



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