Operations Team Lead

1 week ago


Burbank, California, United States Drybar Shops Full time
Job Summary

We are seeking a highly skilled and experienced Operations Team Lead to join our team at Drybar Shops.

Key Responsibilities
  • Supervise shop staff on any given shift assigned, including bartenders and stylists.
  • Lead team members to enhance field performance, client experience, product sales, cost control, staffing, team development, client experience, and membership sales.
  • Maintain awareness of shop inventory, regularly check back bar and retail supplies, and place orders when needed to meet supply level standards.
  • Work closely with your Area Manager to maximize the shop's financial potential by achieving daily sales metrics and labor budget goals.
  • Train new staff on using Booker and Drybar's 10 core values, ensuring stylists complete blowouts in under 45 minutes.
Requirements
  • A current and valid cosmetology license for the state in which you are applying.
  • Shampoo, blow-dry, and amazing hair styling & finishing skills, with the ability to do a blowout in under 45 minutes.
  • Strong communication skills and a commitment to customer service.
  • Ability to resolve team member relations and customer issues, ensuring the company is protected against liability while maintaining shop morale and culture.
Benefits
  • Competitive hourly wages beginning at $22.00 per hour, plus tips, retail, and productivity bonuses.
  • Medical, dental, and vision benefits for all employees.
  • Paid training on proper anatomy of a Drybar blowout.
  • Complimentary access to Vidal Sassoon online membership program for continued education.
  • Free blowouts for all employees.


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