Healthcare Systems and Services Representative

3 weeks ago


Roanoke, Virginia, United States PSG Global Solutions Careers Full time

At PSG Global Solutions Careers, we're seeking a skilled Healthcare Systems and Services Representative to join our team. This is a unique opportunity to work in a dynamic environment where you'll be responsible for providing exceptional customer service to our members.

  • As a Healthcare Systems and Services Representative, you'll be the first point of contact for our members, answering their inquiries and resolving their issues in a timely and professional manner.
  • You'll work closely with our team to ensure that our members receive the best possible service, and that their needs are met in a way that exceeds their expectations.
  • With a strong focus on quality and customer satisfaction, you'll be responsible for researching information regarding deductibles, claim status, providers, and other related topics.
  • You'll also be responsible for answering questions about Medicare and Medicaid, and providing excellent customer service to our members.
  • As a Healthcare Systems and Services Representative, you'll be a key member of our team, working closely with our clients to ensure that their needs are met.
Our Client

Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.

Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.

Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.

Let this be your day. Put their expertise to work for you. You deserve it

Experience Required for Your Success
  • Minimum of 1-2 years of recent Call Center experience with ability to work with dual monitors.
  • Knowledgeable about Medicare and Medicaid.
  • Must have strong internet speed, ethernet connection, private place to work from home (hardwired into the internet).
  • Reliable person.
  • Fast learner.
  • Team player.
  • Caring and willing to be a healthcare advocate for our members.
  • Able to show empathy and have patience.
  • Able to use resources to find answers to our members' questions.


  • Roanoke, Virginia, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This includes greeting customers, answering questions, and resolving any issues that may arise.ResponsibilitiesCustomer Relations / Business DevelopmentDevelop and maintain strong relationships with...


  • Roanoke, Virginia, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This includes greeting and interacting with customers in a friendly and professional manner, explaining services and pricing, and reviewing services performed and billing customers. The ideal candidate...


  • Roanoke, Virginia, United States Revlon Full time

    Customer Service RepresentativeAt Revlon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for managing customer orders, resolving issues, and providing exceptional service to our customers.Key Responsibilities:Manage customer orders and resolve issues in a...

  • Laundry Worker

    4 weeks ago


    Roanoke, Virginia, United States Healthcare Services Group, Inc. Full time

    Laundry Worker Job DescriptionWe are seeking a reliable and detail-oriented Laundry Worker to join our team at Healthcare Services Group, Inc. As a Laundry Worker, you will be responsible for collecting, sorting, and loading soiled linen into the washer(s) and loading clean linens into the dryer(s), folding clean linens, counting and recording the linen...


  • Roanoke, Virginia, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining the front of the store. You will also be responsible for ensuring that orders are organized...


  • Roanoke, Virginia, United States Action Personnel Inc Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-centric individual to join our Sales and Service team at Action Personnel Inc. As a Sales and Service Representative, you will play a crucial role in delivering top-notch service and ensuring customer satisfaction.The Perfect Candidate Would...Be an articulate and professional...


  • Roanoke, Virginia, United States Walgreens Full time

    Job Description:Job Summary:Deliver high-quality clinical services to patients, ensuring compliance with regulatory guidelines, company policies, and procedures. This role is critical in enhancing patient experience and promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.Key Responsibilities:Patient Experience:Engage...


  • Roanoke, Virginia, United States Carilion Clinic Full time

    About the Role:We are seeking a skilled Guest Services Representative to join our team at Carilion Clinic. In this role, you will be responsible for providing exceptional customer service to patients, guests, and staff. Your primary focus will be on ensuring a seamless flow of operations within the facility, while also providing support with patient...


  • Roanoke, Virginia, United States FedEx Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Assisting CustomersFollowing InstructionsTraining Store Team MembersYou will be working in a fast-paced retail environment, where you...


  • Roanoke, Virginia, United States Action Personnel Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our Sales and Service team at Action Personnel Inc. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Provide top-notch customer service...


  • Roanoke, Virginia, United States Electrical Equipment Company Full time

    Job SummaryThe Electrical Equipment Company (EECO) is seeking a highly organized and detail-oriented individual to fill the role of Account Support Representative (ASR).As an ASR, you will work closely with the Key Account Specialist to deliver an exceptional experience to our customers. Your primary responsibility will be to manage all aspects of delivering...


  • Roanoke, Virginia, United States Berkshire Production Supply Full time

    Customer Service Representative Job DescriptionBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products.Key Responsibilities:Process customer orders,...


  • Roanoke, Virginia, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting...


  • Roanoke, Virginia, United States Comfort Systems USA Full time

    Job Title: Commercial/Industrial Chiller Service TechnicianWe are seeking a skilled Commercial Chiller Service Technician to join our team at Comfort Systems USA - Roanoke. As a key member of our HVACR and Plumbing services team, you will be responsible for servicing, maintaining, and repairing chilled water equipment and associated systems.Key...


  • Roanoke, Virginia, United States Walgreens Full time

    Job Description:As a Healthcare Services Pharmacist at Walgreens, you will play a critical role in providing clinical services to patients, ensuring compliance with regulatory guidelines, company policies, and procedures.Key Responsibilities:Provide clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory...


  • Roanoke, Virginia, United States Domino's Pizza LLC Full time

    About the JobAt Domino's Pizza LLC, we're looking for exceptional individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for taking orders, making pizzas, and providing an exceptional customer experience. Key Responsibilities:Taking orders and providing excellent customer serviceMaking pizzas to...


  • Roanoke, Virginia, United States American Red Cross Full time

    Blood Collection Specialist - Customer Service RepresentativeAs a Blood Collection Specialist - Customer Service Representative, you will play a vital role in ensuring the smooth operation of blood drives and providing exceptional customer service to donors. Your primary responsibility will be to transport and set up equipment at collection sites, creating a...


  • Roanoke, Virginia, United States Healthcare Services Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Worker/Kitchen Helper/Dietary Aide to join our team at Healthcare Services Group. As a key member of our food services team, you will be responsible for assisting the cook in the preparation and service of meals, ensuring that quality food service is provided at all...


  • Roanoke, Virginia, United States Tribles Inc Full time

    Job DescriptionAt Tribles Inc, we're seeking a reliable and detail-oriented Customer Service Representative to join our team in Roanoke, VA. As a key member of our warehouse team, you'll be responsible for promoting and selling our products to meet customer needs, processing orders, and ensuring accurate inventory management. If you have excellent customer...


  • Roanoke, Virginia, United States The UPS Store Full time

    The UPS Store is seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences in our retail locations. As a key member of our team, you will be responsible for receiving and processing packages for courier shipment, operating various equipment, and providing accurate information on our products and services.Key...