Healthcare Systems and Services Representative
3 weeks ago
At PSG Global Solutions Careers, we're seeking a skilled Healthcare Systems and Services Representative to join our team. This is a unique opportunity to work in a dynamic environment where you'll be responsible for providing exceptional customer service to our members.
- As a Healthcare Systems and Services Representative, you'll be the first point of contact for our members, answering their inquiries and resolving their issues in a timely and professional manner.
- You'll work closely with our team to ensure that our members receive the best possible service, and that their needs are met in a way that exceeds their expectations.
- With a strong focus on quality and customer satisfaction, you'll be responsible for researching information regarding deductibles, claim status, providers, and other related topics.
- You'll also be responsible for answering questions about Medicare and Medicaid, and providing excellent customer service to our members.
- As a Healthcare Systems and Services Representative, you'll be a key member of our team, working closely with our clients to ensure that their needs are met.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it
Experience Required for Your Success
- Minimum of 1-2 years of recent Call Center experience with ability to work with dual monitors.
- Knowledgeable about Medicare and Medicaid.
- Must have strong internet speed, ethernet connection, private place to work from home (hardwired into the internet).
- Reliable person.
- Fast learner.
- Team player.
- Caring and willing to be a healthcare advocate for our members.
- Able to show empathy and have patience.
- Able to use resources to find answers to our members' questions.
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