Contract Compliance Specialist
1 week ago
Job Summary
">The Assistant Program Director is responsible for overseeing contract compliance and ensuring seamless operations for assigned contracts. This critical role requires exceptional leadership, communication, and analytical skills to drive results-oriented performance improvement initiatives.
">Key Performance Indicators (KPIs):
">- ">
- Successful contract renewal rates exceeding 90%">
- Complaint resolution rate of 95% or higher">
- Operational efficiency improvements resulting in cost savings of at least 10%">
- Improved customer satisfaction ratings through regular feedback and surveys">
Responsibilities:
">- ">
- Lead cross-functional teams to address contract compliance issues and drive process improvements">
- Maintain strong relationships with clients, stakeholders, and internal teams">
- Analyze data to identify trends and areas for improvement">
- Develop and implement corrective action plans to mitigate risks and improve performance">
- Partner with internal departments to ensure seamless integration of services">
Requirements:
">To excel in this role, you will need:
">- ">
- A Bachelor's Degree in Business Administration or equivalent experience">
- A minimum of 8-10 years' experience in Operational Management">
- Proven track record of driving process improvements and reducing costs">
- Strong leadership, communication, and interpersonal skills">
- Proficient in Microsoft Office Suite and data analysis tools">
Benefits
">We offer a comprehensive benefits package, including health and life insurance, dental and vision plans, 401(k) with company match, flexible scheduling, paid time off, and holiday pay. Additionally, we provide opportunities for career growth, professional development, and mentorship.
">Salary Range: $65,440 - $98,160
">Compensation will be determined based on individual skills, experience, and qualifications.
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