Training Program Manager Field Sales Lead

4 weeks ago

Northfield, Minnesota, United States Medline Full time
Job Summary

Lead the development and management of the Sales Field Trainer Program across all sales forces at Medline. This integrated program is a critical component of our sales rep training process, serving two key purposes:

  • Enable new rep onboarding through defined 1:1 field-based trainer coaching relationships and curriculum.
  • Lead the curriculum strategy and execution to train a bench of field trainers and a pipeline of future sales managers.

This role requires close collaboration with Sales Leadership and business partners across the organization to ensure the needs of the Field Trainer program are successfully met.

Key Responsibilities
  • Partner with Sales leadership to manage, create, and implement the Field Training program.
  • Collaborate with Sales leadership, HR, and Compliance to qualify new and existing field trainers.
  • Schedule and facilitate onboarding of newly added Field Trainers through quarterly group training or ad hoc one-on-one training.
  • Facilitate all Trainer and Trainee pairings for new hires across all sales forces, maintain accurate databases of approved field trainers, and provide quarterly updates to sales leadership.
  • Responsible for day-to-day operations of the Field Training program, including maintaining connections, ensuring milestones are completed by both trainer and trainee, reviewing feedback from Field Trainers for completion and quality of reporting, and coordinating with sales comp and payroll to initiate payment to field trainers upon completion.
  • Point of contact for all program and support needs for the Field Trainer Program.
  • Define and maintain technology and curriculum vendor relationships for continued program optimization.
  • Collaborate with sales training and cross-functional teams to develop curriculum, milestones, and performance measurement plans that are integrated with overall sales training and sales development programs.
  • Identify and scale best practices, working toward a standardized approach, rubrics, and nomenclature/definitions for Field Progress Reports across all classes of trade to enable consistency and accountability.
Requirements
  • Bachelor's degree in a business-related field.
  • At least 7 years overall field sales experience.
  • Experience in coaching and development, difficult and impactful conversations as demonstrated through a formal field sales trainer role and responsibility.
  • CRM, reporting, and quoting systems experience.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Experience presenting to and communicating with various audiences.
  • Demonstrated skill controlling and coordinating concurrent projects, competing priorities, and critical deadlines.
  • Strong analytical skills required to collect and analyze data.
  • Proficient in Microsoft Office applications.
Preferred Requirements
  • Experience managing sales professionals.
  • Ability to manage through influence and not direct authority.
  • Experience with Medline's CRM, reporting, and quoting systems.

Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and wellbeing, financial fitness, career development, paid time off, and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps.

Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

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