Part-Time Member Service Specialist, Taft Road Branch

3 weeks ago


Syracuse, New York, United States The Summit Federal Credit Union Full time
Job Summary

The Member Service Specialist plays a vital role in providing exceptional service to our members. This part-time position is responsible for promoting and cross-selling credit union products and services, meeting sales goals, and building strong relationships with members.

Key Responsibilities:

  • Promote and cross-sell credit union products and services to meet members' needs.
  • Meet sales goals and objectives as determined by management.
  • Initiate contact with members to discuss unaddressed needs and provide solutions.
  • Process member transactions accurately and efficiently, including loan closings, new account openings, and certificate renewals.
  • Provide excellent customer service and respond to member inquiries and concerns in a timely and professional manner.
  • Collaborate with other team members to achieve departmental goals and objectives.

Requirements:

  • High school diploma or equivalent required.
  • Minimum one-two years' prior teller experience preferred.
  • Prior sales experience a plus.
  • Strong math and keyboarding skills.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Working Environment:

  • Must be able to sit and stand for extended periods in a normal office environment.
  • Occasional lifting required.
  • Ability to travel to other branch locations for staffing assistance, training, and meetings as assigned.

Equal Opportunity Employer: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.



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