Assistant Concept Manager

24 hours ago

Saint Paul, Minnesota, United States Areas Full time

Job Title: Assistant Concept Manager

Reports To: Concept Manager

Department: Food & Beverage/Retail Operations

Job Summary:

The Assistant Concept Manager plays a crucial role in the implementation and enforcement of restaurant standards, ensuring great guest service, safe food quality, and restaurant cleanliness and sanitation. This position is responsible for financial aspects of the restaurant, sales, cost, fixed assets, ordering food and supplies, and timely implementation of all corporate programs.

Main Responsibilities:

  • Understand and implement all policies, procedures, standards, specifications, guidelines, and training programs.
  • Estimate food consumption, place orders with suppliers, and check quality standards upon delivery of food and beverage.
  • Resolve customer complaints about food quality or service through company standards.
  • Maintain sanitation standards and assist in keeping appropriate records.
  • Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines.
  • Assist in the Preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Order supplies such as tableware, cooking utensils, and cleaning items.
  • Arrange for maintenance and repair of equipment and other services (as needed).
  • Maintain opening and closing procedures and security standards.
  • Advises concept manager to the performance of associates.
  • Ensure all employees are following the company dress code guidelines.
  • Monitor food preparation and methods to ensure compliance with brand and company specification and standards.
  • Perform any other duties as assigned by supervisor.

Requirements:

  • Minimum High School Diploma, some college preferred.
  • 1-2 years restaurant management experience.
  • Excellent communication skills.
  • Strong organizational skills.
  • Strong customer service skills.
  • Must be able to adapt to a diverse workforce.
  • Ability to assist leadership team in reaching organizational objectives and goals.
  • Basic understanding of P&L goals for the location including labor, sales, and COG.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

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