Medical Office Assistant Gastroenterology Shea

4 weeks ago


Scottsdale, Arizona, United States HonorHealth Full time
Job Summary

We are seeking a highly skilled Medical Office Assistant to join our Gastroenterology team at HonorHealth. As a Medical Office Assistant, you will play a vital role in supporting the practice, including charge entry, collection of co-payments, and assisting the physician in maintaining efficient patient flow.

Responsibilities
  • Supports various aspects of the practice, including charge entry and collection of co-payments.
  • Assists the physician in maintaining efficient patient flow within the office.
  • Performs a variety of clerical and patient support duties, including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation.
  • Works with managed care plans to obtain prior authorization to ensure that services of physician and hospital are reimbursed by the plans.
  • Schedules patients and provides all necessary information to prepare them for medical appointments and procedures.
  • Provides scheduling services for patients with regard to lab work, x-rays, and referrals to other physicians.
  • Verifies authorizations and accepts or transmits fax information for needed physician patient information.
  • Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered.
  • Initiates confirmation calls to patients to ensure the lowest possible no-show rate.
  • Organizes and documents scheduling, registration, and payment policies.
  • Prepares treatment room for examination of patients.
  • Prepares patient charts and reviews for completeness.
  • Escorts patient to examining room, obtains history, documents chief complaint in record or EMR, takes patient's vital signs (weight, pulse, temperature, blood pressure).
  • Preps patient for exam and assists provider with exams and special procedures.
  • Clean and restock exam rooms.
  • Maintains supplies in coordination with office coordinator.
  • Ensures that recalls for labs, office visits, and procedures are accounted for.
  • Receives telephone calls from patients, pharmacy, and others; documents and relays information to provider for action.
  • Phones pharmacy with approved medication orders/refills.
  • Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling.
  • Organize and communicate with insurance companies for authorizations for therapies, testing, and specialist referrals.
Qualifications
  • High School Diploma or GED Required.
  • Completion of a MA training program Required.
  • Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R and R OR completes a United States Armed Forces medical services training program Required.
  • Basic Life Support (BLS) BLS Required.
  • Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required.


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