Hospitality Operations Manager
7 days ago
Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients.
Job OverviewWe produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
The Front of House Manager role requires excellent communication skills, ability to multi-task, strong team leadership, and ensures superior food and beverage quality and strong customer service skills.
This position is at Shake Shack located in Monmouth Park in Oceanport, NJ, reporting directly to the General Manager.
Responsibilities- Schedule, train, manage, and develop staff
- Manage budget and inventory
- Train and supervise alcoholic beverage service
- Assist with catering events tied to shows
- Establish beverage program and seasonal specials
- Purchase alcoholic and non-alcoholic beverages
- Maintain a positive working relationship with staff, venue client, and production team
- Work with vendors to increase positive cost results
- Oversee financial aspects of first-class bar/concession stand operations
- Experience managing others – Strong Communicator and demonstrated by ability to interact successfully with a variety of people
- Excellent computer skills, self-motivation, excellent planning skills, and able to make timely and competent decisions
- Ability to keep track of large inventories and budgets
- Ability to work business hours as the workday usually extends from late afternoon into nights and weekends
- Have a quick grasp on what needs to be done and demonstrates a desire to lead
- Creativity while not overlooking attention to detail
- Working knowledge of the business and has knowledge of the market
- Finance, Loss Prevention, and HR experiences
- Prefer a college degree and management experience, particularly in the beverage industry
- Certification in service training, alcohol service, safe food handling, and first aid
- Experience with knowledge of all state and local alcohol laws
- Certified by the National Bar & Restaurant Management Association
- Open to working an events-driven schedule
$65,000 - $75,000 per year
Benefits- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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