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Administrative Assistant

2 months ago

Clearwater, Florida, United States AMERICAN TOOL & MOLD Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at American Tool & Mold Inc. in Clearwater, Florida.

The successful candidate will be responsible for providing exceptional customer service, managing front desk duties, and performing various administrative tasks to ensure the efficient operation of our office.

Key Responsibilities:

  • Front Desk Duties:
    • Welcoming visitors, clients, and employees in a professional manner.
    • Managing incoming calls, taking messages, and directing calls to the appropriate person or department.
    • Maintaining a clean and organized reception area.
  • Administrative Support:
    • Assisting with general office tasks such as photocopying, scanning, faxing, and filing documents.
    • Managing and maintaining office supplies and inventory.
    • Helping to schedule appointments, meetings, and conferences.
    • Sorting and distributing incoming mail and packages.
    • Assisting with data entry and record-keeping tasks.
  • Customer Service:
    • Addressing inquiries from clients or visitors, providing information or directing them to the appropriate person or department.
    • Handling customer complaints or issues professionally and escalating when necessary.
  • Communication:
    • Maintaining a professional and friendly demeanor in all interactions.
    • Managing email correspondence and relaying important messages to relevant personnel.
  • Technology and Equipment:
    • Operating and maintaining office equipment such as photocopiers, printers, and fax machines.
  • Security and Access Control:
    • Ensuring the security of the premises by monitoring visitor access and issuing visitor badges as required.
    • Following security protocols and emergency procedures.
  • Record Keeping:
    • Maintaining and updating contact lists, directories, and office records.
    • Assisting in keeping track of office expenses and budgets.
  • Team Collaboration:
    • Collaborating with other administrative staff to ensure efficient office operations.
    • Assisting colleagues with various tasks as needed.

Requirements:

  • High school diploma or equivalent; some college education is preferred.
  • Proficient computer skills, including knowledge of office software (e.g., Microsoft Office suite).
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Customer service-oriented with a professional appearance and attitude.
  • Ability to handle confidential information with discretion.

Benefits:

We offer a competitive compensation and benefits package, including health, dental, vision, life, ADD, LTD, STD insurance, a 401(k) plan with company match, and a robust professional development program.

At American Tool & Mold, our employees are the heart of our company. We value hard work, dedication, and the endless pursuit of perfection. We believe in nurturing the talent of our team members, providing opportunities for growth and development.

We are an Equal Opportunity Employer