Sales and Customer Service Representative
7 days ago
Victoria's Secret & Co. is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care.
Job Summary
We are seeking a highly motivated Sales and Customer Service Representative to join our team on a seasonal basis. As a key member of our sales floor team, you will be responsible for driving sales growth, providing exceptional customer service, and exceeding customer expectations.
Responsibilities
- Drive store sales and growth by personally selling to customers, engaging with customers, and reading cues to respond effectively.
- Provide customers with the perfect bra fit by asking effective questions and converting returns, offers, and other promotions into larger sales.
- Deliver a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
- Recover cash wrap selling zone and 'go-backs' to ensure a seamless shopping experience.
- Process merchandise to be floor ready, maintain back room and under stock to brand standards, and replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
Qualifications
- Exhibit an authentic desire to exceed the customer's expectations.
- Proven ability to meet or exceed goals preferred.
- Demonstrate a sense of urgency and healthy, competitive spirit while maintaining a team focus.
- Pursue opportunities to take on more responsibility and seek out coaching from leaders and peers to improve productivity.
Benefits
- 40% Associate Discount.
- Free Mental Health (EAP) benefits for you and those who live with you.
- Flexible Schedule including evenings, weekends, holidays, and non-business hours.
- Competitive Pay: $15.00 - $17.75 per hour.
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