Operational Coordinator for Global Vacation Experiences
5 days ago
About Us
At Wyndham Destinations, we're shaping the future of vacation ownership and making lasting memories for travelers worldwide.
We offer a contemporary take on the timeshare with our brand portfolio, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club by Wyndham, Presidential Reserve by Wyndham, and Shell Vacations Club brands.
Our flexible ownership model allows owners to purchase points that can be used toward vacations and select the time and resort that best fits their preferences.
With over 245 vacation club resort locations across the globe, we provide a home away from home for more than 850,000 owners.
Job Description
We're seeking an Operational Coordinator for Global Vacation Experiences who will deliver quality support for our Sales and Marketing processes.
This individual will provide exceptional customer service to guests, business partners, and team members, ensuring operational processes and procedures are met and data integrity is protected throughout our systems.
The successful candidate will partner with teams to implement changes or new initiatives, supporting the steps to put the world on vacation and make memories of a lifetime.
Key Responsibilities
- Provide exceptional customer service to guests, business partners, and team members.
- Identify ways to improve customer service or processes.
- Collect and/or validate data when interacting with guests to ensure they receive the best experience.
- Manage and protect company assets through all interactions.
- Understand and implement operational procedures that govern our business.
- Support new initiatives and help teams impacted by these changes.
- Maintain daily, weekly, monthly, or quarterly reporting needs.
- Successfully leverage resources (team, leadership, procedural guides) to provide quick support to questions as they arise.
You'll Partner With:
- Sales and Marketing teams.
- Human Resources.
- Resort Operations leadership.
Estimated Salary: $45,000 - $65,000 per year, depending on location and experience. This figure is based on national averages for similar positions in the United States and may vary depending on local market conditions.
About Our Benefits
- Medical, dental, and vision insurance.
- Flexible spending accounts.
- Life and accident coverage.
- Disability insurance.
- Paid time off, parental leave, and holidays.
- Wish day paid time to volunteer at an approved organization.
- 401k with employer match.
- Legal and identify theft plan.
- Voluntary income protection benefits.
- Wellness program.
- Employee Assistance Program.
About Us
We're an equal opportunity employer committed to creating an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We put the world on vacation, and we'd love for you to join us.
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