Salesforce Operations Strategist

7 days ago


Chicago, Illinois, United States Radancy Full time

About Radancy

Radancy is a pioneering talent acquisition platform that connects companies with candidates worldwide. As the global leader in talent technology, we're dedicated to transforming the industry with innovative solutions.

Job Summary:

We're seeking an experienced Salesforce Operations Strategist to join our Customer Success team. In this role, you'll play a pivotal part in shaping and enhancing our strategies for prospect identification, prioritization, deal qualification, pipeline management, sales metrics, and win/loss analysis.

Key Responsibilities:

  • Strategic Planning: Develop and implement effective Salesforce strategies to drive efficiency, accuracy, and improved results across our Customer Success organization.
  • Sales Pipeline Management: Oversee and manage the sales pipeline, ensuring clarity and efficiency throughout the sales process. This includes reporting and deal stage qualification.
  • Process Improvement: Partner with leadership to identify opportunities for sales enablement and process improvement, while overseeing the strategy, policy, and processes related to organic sales metrics.
  • Training and Development: Develop and deliver training on Salesforce and sales tools, equipping all team members to utilize these resources effectively.
  • Forecasting and Analysis: Conduct forecasting based on predictive analysis to provide insights that drive strategic decision-making.
  • Capacity Planning and Organic Growth: Perform capacity planning and organic white space analysis to identify opportunities for organic growth and resource optimization.
  • Sales Analytics Initiatives: Lead sales analytics initiatives, conduct audits of existing tools, and recommend solutions to enhance organizational efficacy.
  • Collaboration and Communication: Partner with Sales Enablement and Marketing to ensure all opportunities for support and enablement are identified and utilized to their full potential.

Requirements:

  • Bachelor's degree in business management, finance, or a related field.
  • Proven experience in leading sales operations, preferably in a high-growth SaaS environment.
  • Demonstrated success in the analysis, design, and improvement of sales processes.
  • Strong analytical and problem-solving skills, with a solid understanding of sales performance metrics and KPIs.
  • Excellent written and verbal communication skills, with the ability to manage multiple projects and summarize information for executives.
  • Proficient in Salesforce and sales automation tools, with a track record of process improvement and training development.
  • A self-starter with a collaborative mindset, capable of fostering a culture of continuous improvement.

What We Offer:

  • Competitive salary range: $90,000 - $100,000 per year, depending on experience.
  • Comprehensive medical coverage, including dental, vision, and life insurance.
  • 401(k) plan with employer matching.
  • Unlimited flexible time off (FTO).
  • World-class training to keep you at the forefront of innovation.

Radancy Values:

We're driven by a commitment to innovation, rewarding impact, performance-driven results, and supportive teams. Join us in shaping the future of talent acquisition and accelerating your career with Radancy.



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