Patient Service Liaison

5 days ago


Lady Lake, Florida, United States RAYUS Radiology Full time

We are seeking a motivated and detail-oriented Front Office Associate to join our team at RAYUS Radiology. In this role, you will play a vital part in providing exceptional patient service by registering patients, scheduling appointments, and handling various administrative tasks.

The ideal candidate will have excellent communication skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment. If you are a team player who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

About the Role:

Schedule and Registration: As a Front Office Associate, you will be responsible for greeting and registering patients, answering phones, and handling various scheduling tasks. You will also be responsible for maintaining accurate records and ensuring that all necessary documentation is completed.

Insurance and Verification: You will verify patient insurance coverage, pre-certify exams, and obtain authorization from insurance companies as needed. Additionally, you will handle release of information requests and ensure compliance with company guidelines.

Scheduling and Coordination: You will arrange transportation, interpreters, and hotel accommodations for patients when necessary, enter and submit patient exam orders, and verify orders match exam schedules. You will also schedule referrals and ensure proper authorizations are obtained.

Requirements and Qualifications:

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a team environment, and possess strong organizational and time management skills. You should also be familiar with medical terminology and have experience working in a healthcare setting.

Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. This position is Temp/PRN, working various hours. We also offer opportunities for professional growth and development within the company.



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