Sales Associate

2 days ago


Kerrville, Texas, United States James Avery Full time
{"Job Summary

We are seeking a Part Time Sales Associate to join our team at James Avery in Kerrville, TX. As a Sales Associate, you will be responsible for providing exceptional guest service, assisting with sales, and maintaining a clean and organized store environment.

**Key Responsibilities:**

* Demonstrate effective guest service skills and resolve guest issues effectively
* Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales
* Present jewelry from stock/cases to guests and replace items in correct areas when sale is completed
* Repair, polish or solder jewelry (if over 18)
* Utilize GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry
* Provide knowledgeable service to guests on product information utilizing in-store tools/training
* Box and wrap sales for gift presentation
* Achieve established individual Key Performance Metrics
* Assist Store Management in achieving store Key Performance Indicator Metrics
* Assist Store Management in meeting company standards in overall store presentation
* Assist with daily housekeeping and maintenance duties
* Attend all required meetings

**Requirements:**

* Good communication skills
* Good organizational skills and time management
* Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Strong problem-solving skills, and the ability to quickly learn new technology
* Possess strong problem diagnosis skills and the ability to work effectively under pressure
* Enthusiastic, willing to learn, and contributes to a positive team spirit

**Preferred Qualifications:**

* Previous retail sales or guest service experience

If you are a motivated and customer-focused individual who is looking for a part-time opportunity, we encourage you to apply.
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