Business Systems Analyst

1 month ago


Mechanicsville, Virginia, United States Serigor Inc Full time
Job Title: Business Systems Analyst (HYBRID)

Job Summary:
This is a BSA role that requires a seasoned Senior Business Analyst with Systems Analyst experience. The ideal candidate will be comfortable working in a dynamic collaborative environment to meet the needs of multiple business lines and support a portfolio of custom applications and third-party platforms and integrations.

Key Responsibilities:
As a Senior Business Systems Analyst, you will be responsible for ensuring that business needs are well understood, documented, and communicated to technical resources. Assignments may include analysis and design of new features and platform implementation, as well as partnering with business stakeholders and technical resources to prioritize, manage, troubleshoot, and implement small to medium-size enhancements. Problem-solving and triage support for urgent production break fix resolution is also required.

Requirements:
The successful candidate will have excellent meeting facilitation and time management skills, as well as the ability to manage and balance multiple assignments at once. They will also have excellent level-appropriate and concise communication skills, and be able to competently and professionally interact with stakeholders at all levels of the organization. Additionally, they will have experience with HR systems and eCommerce implementation, and be proficient with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio).

Skills:
The ideal candidate will have the following skills:
  • Writes clear, accurate, and measurable requirements in the format of user stories with acceptance criteria
  • Creates and maintains documentation used to communicate business process information, system functionality, and other materials needed for support
  • Facilitates, leads, and participates in effective meetings to understand the problem/opportunity, gather requirements, and facilitate UAT
  • Writes basic SQL queries to find, analyze, and summarize data findings
  • Has experience learning new systems, processes, and procedures
  • Can balance multiple complex assignments with minimal assistance
  • Tracks down the source and details surrounding a problem/opportunity, accurately analyzes it, and clearly identifies the activities needed to address it
  • Has full SDLC experience on agile, waterfall, and hybrid methodologies
  • Can read and interpret vendor API information

Additional Requirements:
The successful candidate will also have the following additional requirements:
  • Experience working with and partnering with vendor support
  • Experience using Atlassian JIRA to manage requirements


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